Insurance for cleaners
Before cleaning through Freshr, please make sure you have suitable Public Liability Insurance. This guide explains what to check before uploading your insurance document.
Why insurance matters
Public Liability Insurance helps protect you if accidental property damage or third-party injury occurs while you are working.
Cover for claims
Helps cover eligible claims for accidental damage or injury during cleaning work.
Needed for approval
Cleaners must submit suitable insurance before accepting Freshr bookings.
Keep it current
You must upload a valid Certificate of Currency and renew it before it expires.
Your policy should cover
Check that your insurance matches the cleaning services you plan to provide through Freshr.
Recommended cover
- Public Liability Insurance suitable for cleaning services.
- Minimum $10 million public liability cover.
- $20 million cover is preferred if available.
- Cleaning activities listed in the policy or business description.
- A current Certificate of Currency showing the correct policyholder details.
Check your document details
Before uploading your insurance document, make sure the details are correct and easy to read.
- Your name or business name matches your Freshr cleaner profile.
- Your policy has not expired.
- Your Certificate of Currency is clear and readable.
- Cleaning services are included in the policy description.
- The cover amount is suitable for your cleaning work.
- Your ABN, trading name, or business structure is correct where applicable.
- If you work as a team, confirm your team members are covered where required.
Need to arrange insurance?
If you do not have insurance yet, or want to review your current cover, you can speak with our referral partner.
Freshr referral partner
Freshr has a referral partner we would like to share with cleaners who need to arrange Public Liability Insurance or review their current cover.
Please review the provider’s policy details carefully and confirm the cover is suitable for your circumstances before purchasing.